Privacy Policy

01.Information We Collect

• Personal details such as name, phone number, email address, and postal address provided during booking or enquiry.
• Payment and billing information required to process reservations.
• Identification documents (Government ID/Passport) as required for check-in, per applicable hospitality regulations.
• Technical data such as IP address, browser type, and device information collected automatically when you use our website.
• Preferences and feedback shared during or after your stay.

02. How We Use Your Information

• To process and confirm room reservations and requested services.
• To communicate booking confirmations, updates, or changes.
• To improve our website, services, and guest experience.
• To send promotional offers or newsletters, only where you have opted in.
• To comply with legal, safety, and regulatory obligations.

03. Cookies & Tracking

Our website uses cookies to enhance browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings; however, some features of the website may not function as intended.

04. Sharing of Information

We do not sell or rent your personal information to third parties. Information may be shared only with trusted service providers (such as payment gateways) strictly for the purpose of completing your booking, or when required by law or government authorities.

05. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

06. Your Rights

• You may request access, correction, or deletion of your personal data held by us.
• You may opt out of promotional communications at any time.
• You may contact us directly for any privacy-related concerns using the details below.

07. Children's Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect personal information from minors without parental consent.

08. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date.