Welcome to The Mulberry Nature Resort ("Resort", "we", "us", or "our"). These Terms of Service govern your use of our website, booking services, accommodation, facilities, activities, and other services provided by The Mulberry Nature Resort. By accessing our website, making a reservation, submitting an enquiry, or staying at our Resort, you agree to these Terms.
Name: The Mulberry Nature Resort
Address: A/P, Panchgani - Mahabaleshwar Rd, Metgutad,
Mahabaleshwar, Maharashtra 412806
Phone: +91 9158713355
Email: hotelmulberryinn@gmail.com
Website: www.mulberrygroupofhotels.com
You may use our website only for lawful purposes, including viewing Resort information, making enquiries, and requesting or making reservations.
You agree not to:
All bookings are subject to availability and confirmation by The Mulberry Nature Resort.
A reservation will be considered confirmed after the required guest information has been received and any applicable advance payment has been successfully processed.
We reserve the right to refuse or cancel a reservation where information provided is inaccurate, fraudulent, or otherwise inappropriate.
Room rates, packages, food, activities, facilities, taxes, and other charges may change from time to time.
Unless specifically stated otherwise:
Any payment gateway used for online transactions may be subject to its own terms and conditions.
Check-In: 12:00 PM
Check-Out: 10:00 PM
Early check-in and late check-out are subject to availability and may attract additional charges.
Guests may be required to provide valid identification documents at check-in as required by applicable laws and regulations.
Guests are responsible for providing accurate information during booking and check-in.
Where legally required, we may collect and maintain guest identification and registration information.
Providing false or misleading information may result in cancellation of the booking or refusal of accommodation, subject to applicable law.
Cancellation and refund conditions may vary depending on the booking date, room type, package, promotional offer, and rate selected.
Applicable cancellation charges will be communicated during the booking process or stated in the booking confirmation.
Changes to booking dates, room types, number of guests, or other services are subject to availability and may result in additional charges.
Refunds, where applicable, will generally be processed using the original payment method.
Use of Resort facilities and activities may be subject to:
The Resort may temporarily close or restrict access to any facility because of maintenance, weather, safety concerns, operational requirements, or circumstances beyond our reasonable control.
Guests are expected to behave responsibly and respectfully toward Resort employees, other guests, Resort property, and the surrounding environment.
The following may result in cancellation of a stay or removal from the Resort, subject to applicable law:
Guests may be responsible for reasonable costs arising from damage caused by them or members of their group, subject to applicable law.
Parents, guardians, or accompanying adults are responsible for the supervision and safety of children in their care.
Certain activities and Resort facilities may have age or height restrictions for safety reasons.
Food and beverage services are subject to availability and applicable pricing.
Guests should inform Resort staff about food allergies, dietary restrictions, or special requirements before ordering.
Guests with serious food allergies should exercise appropriate caution and clearly communicate their requirements to Resort staff.
Guests are responsible for their personal belongings during their stay.
The Resort recommends that valuables be appropriately secured.
The Resort shall not be responsible for loss, theft, or damage to personal belongings except where liability cannot legally be excluded or where caused by the Resort's negligence or misconduct.
CCTV cameras may operate in selected public and common areas of the Resort for safety and security purposes.
The Resort may also photograph or record Resort activities, events, or common areas for operational, promotional, or marketing purposes.
Where required by applicable law, appropriate consent will be obtained.
We make reasonable efforts to ensure that information published on our website is accurate and up to date.
However, photographs, room layouts, facilities, menus, activities, prices, views, and other information may change without prior notice.
Website photographs are for general representation and may not always reflect the exact room, décor, view, or arrangement provided.
All content appearing on the Resort website, including:
is owned by or licensed to The Mulberry Nature Resort unless otherwise stated.
No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
Our website may contain links or integrations with third-party services such as payment gateways, booking platforms, social media platforms, maps, analytics providers, or other websites.
Third-party services operate according to their own terms and privacy policies.
The Mulberry Nature Resort is not responsible for the availability, content, security, or privacy practices of third-party services.
The Resort shall not be responsible for delays, cancellations, interruptions, or inability to provide services caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, fire, government restrictions, epidemics, power failures, technical failures, strikes, civil disturbances, transportation disruptions, or other unforeseen circumstances.
Where reasonably possible, we will communicate with affected guests and attempt to provide suitable alternatives.
To the maximum extent permitted by applicable law, The Mulberry Nature Resort shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded under applicable law.
Personal information collected through our website, reservations, enquiries, and Resort services will be handled in accordance with our Privacy Policy.
We may modify these Terms from time to time to reflect changes in our services, business practices, or applicable laws.
The updated Terms will be published on our website with a revised "Last Updated" date.
These Terms shall be governed by the laws of India.
Subject to applicable law, disputes arising from these Terms or Resort services shall be subject to the jurisdiction of the competent courts at Mahableshwar, Satara, Maharashtra.
For questions regarding these Terms or our Resort services:
Name: The Mulberry Nature Resort
Address: A/P, Panchgani - Mahabaleshwar Rd, Metgutad,
Mahabaleshwar, Maharashtra 412806
Phone: +91 9158713355
Email: hotelmulberryinn@gmail.com
Website: www.mulberrygroupofhotels.com
